Citizens Advice North East Derbyshire

What we do
Citizens Advice North East Derbyshire provides free, independent, confidential and impartial advice to residents in the districts of Bolsover and North East Derbyshire on their rights and responsibilities.

Our aim is to:

We provide advice over the phone and in various locations throughout the districts of Bolsover and North East Derbyshire

For Telephone Advice:

Freephone Adviceline  -0808 250 5702 (option 4 to speak to us as your local office)

Lines open 9am - 2pm, Monday to Friday

Relay UK - if you can't hear or speak on the phone, you can type what you want to say: Dial 18001 then 0808 250 5702. You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.

Please see our Where to Get Advice page for other ways to access our services.


Citizens Advice North East Derbyshire is an independent charity. As such we are heavily dependent upon financial support and also donations to keep our vital services going. We now have our own JustGiving page for anyone that would like to make a donation to our service. 

With a Citizens Advice office in the community you have somewhere to turn when you need help – four in ten people have used the service at some point in their lives.

Please consider making a donation. We welcome donations from Individuals, Companies and Trusts.  Please see our support page for further information or go directly to our JustGiving page. Thank you.

Volunteering Opportunities

Are you interested in volunteering? We are currently recruiting for Trustees, Advisers and a Digital Connect Champion. Please see here.

You can download our volunteer pack here  

Stakeholder Report

Our Stakeholder update provides an up to date overview of our work and highlights the key role advice plays in the addressing problems faced by members of our community.  Our latest report can be viewed here.

Annual Report

Our Annual Report 2022/2023 is now available and can be viewed here

Sound Advice Podcast

You can also subscribe to our podcast through most main platforms.

Stakeholder Report.pdf
Copy of Annual Report 2022-23.pdf