Contact Details


For General Advice:
0808 250 5702 - Freephone AdviceLine
Lines open 9am - 2pm, Monday to Friday

For Debt Advice only:
Citizens Advice Free National Debt Helpline: 0800 240 4420

Relay UK - if you can't hear or speak on the phone, you can type what you want to say: Dial 18001 then 0808 250 5702. You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.


Citizens Advice North East Derbyshire,
Coney Green Business Centre,
Wingfield View,
Clay Cross,
S45 9JW

Please note this is NOT a drop-in sessions at this address and is for post only

For details on where you can visit us in person (including our current drop-in location), please see below.


At the moment we are unable to advise by email and you do not need an appointment at our drop-in sessions.

Please use this address for correspondence only.

Where You Can Access Advice

COVID-19 Update
Temporary closure of face-to-face advice services

To ensure the safety of our staff and clients, we are currently unable to offer face-to-face advice at our drop-in service or outreaches.

Main Bureau


(Appointment Only)

Information Centre

GP Surgeries
(Appointment Only)

Outside Our Area

We are only able to advise people that live in either North East Derbyshire or Bolsover District. If you live elsewhere, the following link may be useful: