Where to Get Advice


For General Advice:

0808 250 5702 - Freephone AdviceLine

Lines open 9am - 2pm, Monday to Friday

For Debt Advice only:

Citizens Advice Free National Debt Helpline: 0800 240 4420

Relay UK - if you can't hear or speak on the phone, you can type what you want to say: Dial 18001 then 0808 250 5702. You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.


Citizens Advice North East Derbyshire,
Coney Green Business Centre,
Wingfield View,
Clay Cross,
S45 9JW

Please note this is NOT a drop-in session at this address and is for post only

For details on where you can visit us in person (including our current drop-in location), please see below.



At the moment we are unable to advise by email and you do not need an appointment at our drop-in sessions.

Please use this address for correspondence only.

Where You Can Access Advice

Main Office (Clay Cross)

Currently open for face to face appointments (No drop-in at present)


Unit 1, Bridge Street
Clay Cross
S45 9NG

Access Details

Wheelchair Access to building and interview rooms


  • Bolsover Library
    Church Street, Bolsover, Derbyshire, S44 6HB
    Drop-in sessions: Tuesday, Wednesday, Thursday: 10:00am - 1:00pm

  • The Arc
    High Street, Clowne, Derbyshire, S43 4JY
    Drop-in sessions: Tuesday 10:00am - 1:00pm

Outreaches (Appointment Only)

  • Creswell Library
    Elmton Road, Creswell, S80 4EY
    Currently closed for face to face advice. You can still speak to an adviser on 0808 250 5702

  • Dronfield Library
    Manor House, High Street, Dronfield, S18 1PY
    Currently closed for face to face advice. You can still speak to an adviser on 0808 250 5702

  • Eckington Library
    Market Street, Eckington, S21 4EG
    Monday: Mornings - by appointment only
    Appointments can be made by calling 0300 456 8437

GP Surgeries

Citizens Advice North East Derbyshire is now in your local GP Surgery for free, confidential, independent and impartial advice.

All GP Outreach sessions are Appointment only. Appointments can be made by phoning the numbers below.

GP Surgeries