Where to Get Advice


For Advice:

0808 250 5702 - Freephone AdviceLine

Lines open 9am - 2pm, Monday to Friday

Relay UK - if you can't hear or speak on the phone, you can type what you want to say: Dial 18001 then 0808 250 5702. You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.


Citizens Advice North East Derbyshire,
Coney Green Business Centre,
Wingfield View,
Clay Cross,
S45 9JW

Please note this is NOT a drop-in session at this address and is for post only

Our admin email for non-advice queries is mail@nedcab.org.uk

For details on where you can visit us in person (including our current drop-in locations), please see below.


Complete our form for email advice and an adviser will aim to get back to you within five working days. This form should not be used if you wish to remain anonymous or if you have any emergencies or upcoming deadlines, instead please call our freephone Adviceline, see left for details. 

Request email advice


For instant information and advice visit our national website 


Where You Can Access Advice

Main Office Drop-in (Clay Cross)

Drop-in sessions on Mondays, Tuesdays, Thursdays and Fridays. 10am - 1pm 


Unit 1, Bridge Street
Clay Cross
S45 9NG

Access Details

Wheelchair Access to building and interview rooms. Disabled parking nearby.

Outreaches - Appointment Only

Outreaches - Drop-in sessions, no appointment needed

Citizens Advice in GP Surgeries

You can access Citizens Advice North East Derbyshire at your local GP Surgery.

All GP Outreach sessions are Appointment only. Appointments can be made by phoning the numbers below.

GP Surgeries